Not every plumbing job is a 2am emergency but a dripping tap, a running toilet or a radiator that won't heat still needs someone who'll turn up and do it properly. First Fix Response handles general and non-urgent plumbing repairs across Kent & Medway with our own engineers, booked at a time that suits you rather than squeezed in as a panic call-out. Same local team, same standard, no call-out charge to attend, and no pricing games you'll know where you stand before we start.

Dripping, stiff or leaking taps — repaired or replaced
Running, leaking or blocked toilets
Radiators that won't heat, or won't balance
Leaks under sinks, behind appliances and at joints
Ball valves, stopcocks and isolation valves
Outside taps fitted or repaired
Washing machine and appliance plumbing
General repairs and small replacements
If it's a plumbing job and it isn't an emergency, it belongs here. If it is an emergency a burst pipe, water coming through a ceiling, no water at all call our emergency plumbing line instead so we can get to you fast.
Non-urgent work is planned, not rushed. You tell us the job, we give you a clear idea of what's involved, and we book a time that suits you across Kent & Medway. One of our own engineers comes out, does the work to standard, and tidies up after — no anonymous subcontractors, no surprise pricing at the end.












See a list below of our frequently asked questions from our customers
No, there's no charge for us to attend. The cost of the work depends on the job, and we'll be clear about it before we start.
Yes, that's exactly what this is for. We plan non-emergency work around your schedule.
A burst or uncontrollable leak, water through a ceiling, no water, or a leak near electrics. For those, use our emergency plumbing line so we can respond fast.
Always. The same local team on every job, never anonymous subcontractors.
Rochester, Chatham, Gillingham, Maidstone, Strood, Sittingbourne, West Malling, Aylesford, Faversham and the surrounding ME area.
''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''

''We live in Westerham. The drains backed up in the house. They did an emergency call out arriving the same day. The office staff were amazing and the engineer was great. Highly recommend, very professional. Thanks again''

''Excellent service
the engineer was very helpful with availability and great with times.
Very helpful and got the best for my money.
Would recommend him to anyone!''

Alan

Sam

Jack

Monday: 24/7
Tuesday: 24/7
wednesday: 24/7
Thursday: 24/7
friday: 24/7
Saturday: 24/7
Sunday: 24/7
Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, Kent, ME20 6GN