The gully is the grid and trap at ground level where water enters; the drain is the underground pipe it feeds into. We clear both but a blocked gully is often the quick fix.

Usually leaves, silt and grit washing in, or grease from a kitchen waste pipe. Gullies near trees or in busy yards block fastest regular clearing keeps them flowing.

We lift the grid, clear the trap by hand, and jet it through if the blockage runs deeper. Then we check it's draining freely and refit the grid.

Yes — any ground-level gully or drain grid around a property.

There's no call-out charge, and you'll know the fixed price before we start. It depends on how many gullies and how blocked they are we'll give you a clear figure when we see it.

Yes. As well as checking the condition inside the pipe, we can trace and map where your drains run, how deep they are and where they connect — useful before an extension, before buying a property, or before any digging. You get a clear map you can keep. Many jobs use both together: map where it is, survey what state it's in.

Yes, we provide drainage services for both residential and commercial customers across Kent & Medway. We work with homeowners, landlords, businesses, restaurants, offices, retail units and industrial properties.

Yes, our emergency drainage engineers can respond quickly to overflowing drains, flooding, blocked manholes and sewage backups. We use professional drainage equipment to identify the cause of the issue and restore safe drainage as quickly as possible.

You may need a CCTV drain survey if you experience recurring blocked drains, bad smells, slow drainage, suspected drain damage or ongoing drainage issues that cannot be identified externally. CCTV surveys allow us to inspect the inside of your drains and diagnose problems accurately.

Yes, all of our drainage engineers are fully insured, experienced and trained to carry out professional drainage services safely and effectively across Kent & Medway.

Yes, we provide professional drain repair services for damaged, cracked and collapsed drains. After identifying the issue, we can recommend the most effective repair solution to restore your drainage system.

Regular drainage maintenance can help prevent blocked drains. Avoid pouring grease down sinks, dispose of waste correctly, keep gutters clear and arrange routine drain cleaning or CCTV inspections if you experience recurring drainage issues.

It depends where the blockage is. A drain inside your boundary that only serves your property is usually yours; a shared or public sewer is the water company's. We'll tell you which it is when we're there, and point you to the right people if it's not yours.

That's a sign the pipe itself needs attention. We'll survey it with a camera and recommend the right repair — root removal, relining or, as a last resort, excavation.