When a pipe bursts or a boiler packs in, you want someone who picks up and turns up not a call centre passing you down a list. First Fix Response covers domestic plumbing right across Kent & Medway with our own engineers: the same team on every job, no subcontracted strangers at your door. Whether it's an emergency in the middle of the night or a bathroom you've been planning for months, we handle it from the first call to the finished job. Below are the plumbing jobs we take on tap through to the one you need.


We're a Kent-based team, not a national franchise routing your job to whoever happens to be nearest. Every plumber who comes to your door is one of our own — DBS-checked, Gas Safe registered for gas work, and accountable to us for the standard of the job. No call-out charge to attend, no hidden pricing, no anonymous subcontractors. You get a name, a number, and a team that answers the phone.
Local team with fast response times
Experienced in commercial environments
Clear communication and minimal disruption
Works carried out to high safety standards
Fully insured and risk assessed
Professional Service










See a list below of our frequently asked questions from our customers
No — there's no charge for us to attend.
Yes. Our gas and boiler work is carried out by Gas Safe registered engineers, and the registration is on your paperwork.
Our own team. The same engineers handle every job, so you're never met by someone we can't vouch for.
The ME postcode and the surrounding Kent & Medway towns listed above.
Yes — emergency call-outs and booked, non-urgent work both.
''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''

''We live in Westerham. The drains backed up in the house. They did an emergency call out arriving the same day. The office staff were amazing and the engineer was great. Highly recommend, very professional. Thanks again''

''Excellent service
the engineer was very helpful with availability and great with times.
Very helpful and got the best for my money.
Would recommend him to anyone!''

Alan

Sam

Jack

Monday: 24/7
Tuesday: 24/7
wednesday: 24/7
Thursday: 24/7
friday: 24/7
Saturday: 24/7
Sunday: 24/7
Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, Kent, ME20 6GN