When your boiler stops, you feel it fast no heating, no hot water, and often a house full of people who need both. First Fix Response covers domestic boiler repairs across Kent & Medway with Gas Safe registered engineers who are part of our own team, not subcontracted strangers. You call us, we diagnose the fault, and where we can we fix it on the same visit. No call-out charge to attend, no hidden pricing, and if a repair turns into something bigger we'll tell you straight before any work starts.

No heating or no hot water
Boiler locked out or showing a fault code
Leaking or dripping from the boiler
Loss of pressure that won't hold
Banging, gurgling or kettling noises
Pilot light or ignition failure
Radiators cold at the bottom or not heatingA burst pipe you cant stop
If you smell gas, don't wait. Leave it, ventilate, and call the National Gas Emergency line on 0800 111 999 first, then call us.
Our Gas Safe registered engineers diagnose and repair the common domestic boiler faults across Kent & Medway ignition and pilot failures, leaks and pressure loss, faulty pumps, valves and thermostats, and lockouts caused by a fault the boiler has shut itself down to prevent. We carry common parts to fix as much as possible on the first visit. Where a boiler is genuinely beyond economic repair, we'll say so honestly rather than sell you a repair that won't last and talk you through the options with no pressure.












See a list below of our frequently asked questions from our customers
There's no charge for us to attend. The cost of the repair depends on the fault and any parts needed, and we'll be clear about that before we start — no call-out fee, no surprise add-ons.
Yes, always. All boiler and gas work is carried out by Gas Safe registered engineers, and the registration is on your paperwork.
We work on the common domestic boiler brands and carry frequently needed parts to fix on the first visit where we can.
We'll tell you honestly rather than sell you a patch that won't hold, and walk you through your options with no pressure.
Rochester, Chatham, Gillingham, Maidstone, Strood, Sittingbourne, West Malling, Aylesford, Faversham and the surrounding ME area.
''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''

''We live in Westerham. The drains backed up in the house. They did an emergency call out arriving the same day. The office staff were amazing and the engineer was great. Highly recommend, very professional. Thanks again''

''Excellent service
the engineer was very helpful with availability and great with times.
Very helpful and got the best for my money.
Would recommend him to anyone!''

Alan

Sam

Jack

Monday: 24/7
Tuesday: 24/7
wednesday: 24/7
Thursday: 24/7
friday: 24/7
Saturday: 24/7
Sunday: 24/7
Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, Kent, ME20 6GN