For most homes, once or twice a year — late autumn after the leaves drop is the key one. Properties with trees close by may need it more often.

Wherever we can, we use high-reach vacuum equipment from the ground, so there's no ladder against your walls. Where a job needs different access, we'll explain how we'll do it safely first.

Overflowing water runs down the walls and into the brickwork, which leads to damp and, over time, structural damage. The weight of debris can also pull the guttering away from the roofline.

Yes — gutters and the downpipes they feed, including where a downpipe meets the drain below.

There's no call-out charge, and you'll know the fixed price before we start. It depends on the size and height of the property — we'll tell you clearly once we've seen the job.

Yes. As well as checking the condition inside the pipe, we can trace and map where your drains run, how deep they are and where they connect — useful before an extension, before buying a property, or before any digging. You get a clear map you can keep. Many jobs use both together: map where it is, survey what state it's in.

Yes, we provide drainage services for both residential and commercial customers across Kent & Medway. We work with homeowners, landlords, businesses, restaurants, offices, retail units and industrial properties.

Yes, our emergency drainage engineers can respond quickly to overflowing drains, flooding, blocked manholes and sewage backups. We use professional drainage equipment to identify the cause of the issue and restore safe drainage as quickly as possible.

You may need a CCTV drain survey if you experience recurring blocked drains, bad smells, slow drainage, suspected drain damage or ongoing drainage issues that cannot be identified externally. CCTV surveys allow us to inspect the inside of your drains and diagnose problems accurately.

Yes, all of our drainage engineers are fully insured, experienced and trained to carry out professional drainage services safely and effectively across Kent & Medway.

Yes, we provide professional drain repair services for damaged, cracked and collapsed drains. After identifying the issue, we can recommend the most effective repair solution to restore your drainage system.

Regular drainage maintenance can help prevent blocked drains. Avoid pouring grease down sinks, dispose of waste correctly, keep gutters clear and arrange routine drain cleaning or CCTV inspections if you experience recurring drainage issues.

It depends where the blockage is. A drain inside your boundary that only serves your property is usually yours; a shared or public sewer is the water company's. We'll tell you which it is when we're there, and point you to the right people if it's not yours.

That's a sign the pipe itself needs attention. We'll survey it with a camera and recommend the right repair — root removal, relining or, as a last resort, excavation.