Local Kent & Medway Drainage services
24/7 Emergency Drain Unblocking
Fully Insured & Qualified Engineers
CCTV Surveys & Drain Repairs Avaliable
Got a drainage problem in Kent or Medway? First Fix Response is a local, named team — the people who actually turn up.
We cover the lot: blocked drains, high-pressure jetting, CCTV surveys, repairs and relining, right across the ME postcodes and beyond.
No call-out charge, and a real person answers when you call.
Whatever's gone wrong below ground, pick the service you need below — or call now and we'll tell you exactly how we'll sort it.

From a one-off blockage to a collapsed pipe, here's everything our drainage team handled. Select any service to see how it works.

Blocked drains cleared fast — we unblock sinks, toilets and outside drains, and find the cause so it doesn't come straight back.

High-pressure drain jetting blasts
through grease, silt and
stubborn blockages a plunger or rod won't shift.

A CCTV drain survey sends a camera down the pipe to show exactly what's wrong and where — no guesswork, no digging to find out.

Flexshaft drain clearing uses a rotating cable to scour the full width of the pipe, stripping out built-up grease and scale so it runs freely again.

Gutter cleaning clears blocked, overflowing gutters and downpipes before the water finds its way into your walls.

Planned drain maintenance keeps your drains flowing with scheduled cleaning and checks that catch small problems before they become emergencies.

Drain descaling strips out the hardened scale, fat and mineral build-up narrowing your pipes and restores them to full flow.

Picote milling grinds out hard deposits, roots and old liners, often saving a pipe that would otherwise need digging up.

Drain Re-lining or Patch lining repair seals a cracked or damaged section of pipe from the inside — a targeted fix with no excavation.

Patch lining repair seals a cracked or damaged section of pipe from the inside — a targeted fix with no excavation.

Drain root removal cuts out the tree and shrub roots growing into your pipes, then checks for the damage they've left behind.

Grease trap emptying keeps commercial kitchens compliant. Septic tank services cover emptying, servicing and routine care for septic tanks.
Most drainage firms hide behind "our team". We don't. You'll get a named engineer — Tom, Will or James, or one of the people who work alongside them — who lives and works in Kent and Medway. Plain, calm, no jargon. We tell you what's wrong, what it'll take to fix, and the price before we start. No call-out charge, no surprises.
Dartford
Sheerness
Ashford
Gravesham
Sevenoaks
Gravesend
Tonbridge
Tunbridge Wells
Sevenoaks


Head over to our Commercial Drainage Hub to find all the services we provide to our commercial clients.
See a list below of our frequently asked questions from our customers
We provide emergency drainage and drain unblocking services across Kent & Medway, including Maidstone, Medway, Canterbury, Dartford, Ashford, Gillingham, Chatham and surrounding areas.
Yes, our drainage engineers are available 24 hours a day, 7 days a week for emergency drainage callouts across Kent & Medway. We respond quickly to blocked drains, flooding, sewage backups and urgent drainage issues.
We clear all types of blocked drains including sinks, toilets, showers, baths, kitchen drains, external drains, manholes and commercial drainage systems. Our engineers use professional drain unblocking equipment and high-pressure water jetting to remove stubborn blockages safely and effectively.
We aim to provide rapid response times across Kent & Medway and can often attend emergency drainage callouts the same day. Our team is available 24/7 to help minimise disruption and resolve urgent drainage problems quickly.
Yes, we offer professional CCTV drain surveys across Kent & Medway using advanced drainage camera equipment. CCTV surveys help identify blocked drains, damaged pipes, root ingress, collapsed drains and ongoing drainage problems without unnecessary excavation.
High-pressure drain jetting is a professional drain cleaning method that uses powerful water jets to remove grease, debris, scale, sludge and stubborn blockages from drainage systems. It is one of the most effective ways to restore proper drainage flow.
Yes, we provide drainage services for both residential and commercial customers across Kent & Medway. We work with homeowners, landlords, businesses, restaurants, offices, retail units and industrial properties.
Yes, our emergency drainage engineers can respond quickly to overflowing drains, flooding, blocked manholes and sewage backups. We use professional drainage equipment to identify the cause of the issue and restore safe drainage as quickly as possible.
You may need a CCTV drain survey if you experience recurring blocked drains, bad smells, slow drainage, suspected drain damage or ongoing drainage issues that cannot be identified externally. CCTV surveys allow us to inspect the inside of your drains and diagnose problems accurately.
Yes, all of our drainage engineers are fully insured, experienced and trained to carry out professional drainage services safely and effectively across Kent & Medway.
Yes, we provide professional drain repair services for damaged, cracked and collapsed drains. After identifying the issue, we can recommend the most effective repair solution to restore your drainage system.
Regular drainage maintenance can help prevent blocked drains. Avoid pouring grease down sinks, dispose of waste correctly, keep gutters clear and arrange routine drain cleaning or CCTV inspections if you experience recurring drainage issues.
''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''

''We live in Westerham. The drains backed up in the house. They did an emergency call out arriving the same day. The office staff were amazing and the engineer was great. Highly recommend, very professional. Thanks again''

''Excellent service
the engineer was very helpful with availability and great with times.
Very helpful and got the best for my money.
Would recommend him to anyone!''

Alan

Sam

Jack

Monday: 24/7
Tuesday: 24/7
wednesday: 24/7
Thursday: 24/7
friday: 24/7
Saturday: 24/7
Sunday: 24/7
Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, ME20 6GN, Kent