HOT WATER CYLINDERS & TANKS
IN KENT & MEDWAY
Repairs, replacements and unvented cylinder work by our own team, G3 qualified for pressurised systems.
FAST RESPONSE
EXPERIENCED ENGINEERS
CLEAR COMMUNICATION
LOCAL COVERAGE - KENT, MEDWAY AND SURROUNDING AREAS
HOT WATER CYLINDERS IN KENT & MEDWAY BY LOCAL TRUSTED ENGINEERS
If your hot water has failed, or your cylinder is old, leaking or noisy, you don't always need a whole new system — but you do need someone qualified to tell you which. First Fix Response works on hot water cylinders and tanks across Kent & Medway, from immersion heaters and vented tanks to G3-qualified work on pressurised unvented cylinders. Our own engineers diagnose the fault, tell you honestly whether it's a repair or a replacement, and carry out the work to standard — no call-out charge to attend, and clear pricing before we start.
VENTED VS UNVENTED
VENTED, UNVENTED OR IMMERSION - WHAT YOU HAVE
Vented cylinder - the traditional tank fed from a cold tank in the loft. Straightforward to work on.
Unvented cylinder (e.g. Megaflo-type) - pressurised, fed straight from the mains, no loft tank. These must legally be worked on by a G3-qualified engineer - which we are.
Immersion heater - the electric element inside the cylinder; a common and often cheap fix when hot water fails.
Not sure which you've got? Tell us what you can see and we'll work it out with you.
CLYINDER AND TANK WORK WE CARRY OUT
Immersion heater repair and replacement
Cylinder thermostat and control faults
Leaking or failing vented and unvented cylinders
G3-qualified unvented cylinder replacement and installation
Hot water tank replacement and upgrades
No-hot-water diagnosis
If you've no hot water right now and it's urgent, call our emergency plumbing line so we can get to you fast — cylinder work is often diagnosed straight off that call.
REPAIR OR REPLACE?
OUR HONEST ANSWER
An old cylinder isn't automatically a write-off, and a new one isn't always avoidable. We'll tell you which it is rather than default to the more expensive option, a replacement sold when a repair would do is exactly the thing we won't do. Where a cylinder genuinely is at end of life, we'll explain why and talk you through the right specification for your home.
Need Commercial Services in Kent?
Our local drainage engineers are available 24/7 for blocked drains, drain repairs and emergencies for your business.
PLUMBING SERVICES WE OFFER
Emergency Plumbing
Boiler Repairs
Plumbing Repairs
Bathroom Installation
Cylinders & Tanks
Our process
GET IN TOUCH
Call us anytime, day or night
RAPID RESPONSE
We'll be with you as fast as we can.
DIAGNOSE & SOLVE
We find the problem and fix it.
QUALITY SERVICE
We ensure the job is done right, first time.
CUSTOMER SATISFACTION
Your satisfaction is our top priority.
OUR ACCREDITATIONS
Frequently Asked Questions
See a list below of our frequently asked questions from our customers
Do I need a G3-qualified engineer?
For an unvented (pressurised) cylinder, yes, it's a legal requirement. Our engineers hold G3. Vented tanks and immersion heaters don't require it.
My hot water's gone — is it the cylinder or the boiler?
It can be either, or the immersion. We diagnose it on the visit rather than guess — often off an emergency call-out.
Can you just replace the immersion heater?
Often, yes, it's a common and relatively low-cost fix when the cylinder itself is sound.
What does the work cost?
No charge to attend. The cost depends on the fault and whether it's a repair or replacement, and we're clear about that before starting.
Which areas do you cover?
Rochester, Chatham, Gillingham, Maidstone, Strood, Sittingbourne, West Malling, Aylesford, Faversham and the surrounding ME area.
WHAT OUR LOCAL MAIDSTONE CUSTOMERS SAY
''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''
Alan
''We live in Westerham. The drains backed up in the house. They did an emergency call out arriving the same day. The office staff were amazing and the engineer was great. Highly recommend, very professional. Thanks again''
Sam
''Excellent service
the engineer was very helpful with availability and great with times.
Very helpful and got the best for my money.
Would recommend him to anyone!''
Jack
Alan
Sam
Jack
Business hours
Monday: 24/7
Tuesday: 24/7
wednesday: 24/7
Thursday: 24/7
friday: 24/7
Saturday: 24/7
Sunday: 24/7
Contact Us
Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, Kent, ME20 6GN