Local engineers across Kent & Medway
Fully Insured & Qualified
Rapid 24/7 Emergency Response
Fast Response Times
When something's gone wrong, you don't want a call centre — you want someone who turns up and fixes it. First Fix Response is a local Kent & Medway team handling reactive and planned trades, led by named engineers — not a faceless national. One call, the right person, sorted.


Blocked drains, high-pressure jetting, CCTV surveys, drain milling, lining and excavation in Kent & Medway.

Emergency roof leak repairs and planned roofing works covering both domestic and commercial works.

Driveways, patios, render and exterior cleaning for your homes, rental properties and businesses.

Emergency and planned plumbing services for homes and businesses in Kent & Medway areas with local engineers.

Professional services from our business to yours. Covering a wider area for commercial customers.

Rapid 24/7 emergency drainage response when you need urgent assistance, fast!

No call centres, no faceless contractors — just our own engineers, Tom, Will and James, who you'll know by name before they knock. They're the ones who answer, diagnose and fix, across Kent & Medway. When you call First Fix Response, you're calling real local tradespeople who do this every day and stand behind the work.




Tell us what is wrong and how we can help you.

A named engineer, not a subcontractor lottery.

You get a clear price before any work starts.
Dartford
Sheerness
Ashford
Gravesham
Sevenoaks
Gravesend
Tonbridge
Tunbridge Wells
Sevenoaks

See a list below of our frequently asked questions from our customers
We provide emergency drainage and drain unblocking services across Kent & Medway, including Maidstone, Medway, Canterbury, Dartford, Ashford, Gillingham, Chatham and surrounding areas.
Yes, our drainage engineers are available 24 hours a day, 7 days a week for emergency drainage callouts across Kent & Medway. We respond quickly to blocked drains, flooding, sewage backups and urgent drainage issues.
We clear all types of blocked drains including sinks, toilets, showers, baths, kitchen drains, external drains, manholes and commercial drainage systems. Our engineers use professional drain unblocking equipment and high-pressure water jetting to remove stubborn blockages safely and effectively.
We aim to provide rapid response times across Kent & Medway and can often attend emergency drainage callouts the same day. Our team is available 24/7 to help minimise disruption and resolve urgent drainage problems quickly.
Yes, we offer professional CCTV drain surveys across Kent & Medway using advanced drainage camera equipment. CCTV surveys help identify blocked drains, damaged pipes, root ingress, collapsed drains and ongoing drainage problems without unnecessary excavation.
High-pressure drain jetting is a professional drain cleaning method that uses powerful water jets to remove grease, debris, scale, sludge and stubborn blockages from drainage systems. It is one of the most effective ways to restore proper drainage flow.
Yes, we provide drainage services for both residential and commercial customers across Kent & Medway. We work with homeowners, landlords, businesses, restaurants, offices, retail units and industrial properties.
Yes, our emergency drainage engineers can respond quickly to overflowing drains, flooding, blocked manholes and sewage backups. We use professional drainage equipment to identify the cause of the issue and restore safe drainage as quickly as possible.
You may need a CCTV drain survey if you experience recurring blocked drains, bad smells, slow drainage, suspected drain damage or ongoing drainage issues that cannot be identified externally. CCTV surveys allow us to inspect the inside of your drains and diagnose problems accurately.
Yes, all of our drainage engineers are fully insured, experienced and trained to carry out professional drainage services safely and effectively across Kent & Medway.
Yes, we provide professional drain repair services for damaged, cracked and collapsed drains. After identifying the issue, we can recommend the most effective repair solution to restore your drainage system.
Regular drainage maintenance can help prevent blocked drains. Avoid pouring grease down sinks, dispose of waste correctly, keep gutters clear and arrange routine drain cleaning or CCTV inspections if you experience recurring drainage issues.
''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''

''We live in Westerham. The drains backed up in the house. They did an emergency call out arriving the same day. The office staff were amazing and the engineer was great. Highly recommend, very professional. Thanks again''

''Excellent service
the engineer was very helpful with availability and great with times.
Very helpful and got the best for my money.
Would recommend him to anyone!''

Alan

Sam

Jack

Monday: 24/7
Tuesday: 24/7
wednesday: 24/7
Thursday: 24/7
friday: 24/7
Saturday: 24/7
Sunday: 24/7
Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, ME20 6GN, Kent