Local engineers across Kent & Medway
No Call-out Charge
Fully Insured Work
Real Reviews From Medway Homeowners
When a drain backs up in Chatham, you want someone local who can be there today not a national booking line and a four-day wait.
First Fix Response is a Medway drainage team: real engineers, named faces, covering Chatham and the surrounding ME postcodes. Whether it's a blocked drain behind a terrace off the High Street, a recurring problem that needs a camera down it, or a damaged pipe that needs repair, we diagnose it properly and clear it fast. No jargon, no upselling just the drain working again, and an honest answer on what caused it.


From a one-off blockage to a collapsed pipe, here's everything our drainage team handled. Select any service to see how it works.













If a drain keeps backing up in the same spot, the pipe underneath is usually the real problem — a crack, a dropped joint, root ingress or a partial collapse. Our Chatham engineers clear the blockage, then tell you honestly whether it's a one-off or something structural. Where it's a repair, we show you the evidence — usually on camera — before recommending anything.

A CCTV drain survey puts a camera through the pipe so we can see the actual fault instead of guessing. In Chatham it's the sensible first step for recurring blockages, pre-purchase home surveys, and any drain problem where the cause isn't obvious from the surface. You get a clear account of what we found and what needs doing — not a vague "you might need work."

A blocked toilet or sink is sometimes internal, but just as often it's the drain beyond the property causing it especially when more than one thing backs up at once.
We work out which it is, clear it, and tell you straight whether it's a quick fix or a sign of a bigger drainage problem.

Brompton
Luton
Walderslade
Wayfield
Lordswood
Chatham Maritime


Tell us what is wrong and how we can help you.

A named engineer, not a subcontractor lottery.

You get a clear price before any work starts.
See a list below of our frequently asked questions from our local Rochester customers
No, theres charge just for coming to look. You'll get a clear price for any work before we start.
We aim for a same-day visit across the ME4 and ME5 postcodes, call and we'll give you a realistic time.
Recurring blocks usually mean a pipe fault, not just debris. A CCTV drain survey shows the cause so you fix it once.
Often, yes, drain relining repairs the pipe from the inside, which avoids excavation where the pipe allows it.
Yes, Brompton, Luton, Walderslade, Wayfield, Lordswood and Chatham Maritime are all on our patch.
''Excellent Staff, very knowledgeable and professional engineers. Would recommend.''

''We live in Westerham. The drains backed up in the house. They did an emergency call out arriving the same day. The office staff were amazing and the engineer was great. Highly recommend, very professional. Thanks again''

''Excellent service
the engineer was very helpful with availability and great with times.
Very helpful and got the best for my money.
Would recommend him to anyone!''

Alan

Sam

Jack

Monday: 24/7
Tuesday: 24/7
wednesday: 24/7
Thursday: 24/7
friday: 24/7
Saturday: 24/7
Sunday: 24/7
Unit 8 Brook House, Larkfield Trading Estate, New Hythe Lane, Aylesford, ME20 6GN, Kent